Malmö Terminals

User insights for a more sustainable transport sector

Client: Malmö Municipality, Skånetrafiken
Our role: Data treatment and analysis, Community engagement, Place strategies
Location: Malmö, Sweden
Year: 2021
Status: Ongoing

Public transportation designed for people
The analysis conducted by arki_lab intends to build upon existing knowledge and research to support future redevelopment of the public transport infrastructure in Malmö. Malmö is one of Sweden’s fastest growing metropolitan centres, and a rapidly growing population presents opportunities and challenges for the public transportation infrastructure. The project illustrates the user’s perspective and experience, providing valuable insight for the future densification and transformation of a more sustainable transport sector.

Utilizing prior research, this project seeks to validate both qualitative and quantitative data collection from users. This has involved a series of methods including: collaboration with clients and with students, site analysis, observation and counting, arki_nopoly workshops, interviews, and surveys.  

The report communicates findings on the core concerns of: accessibility, transit usability, and attractive urban landscape; as well as specific insights into the six terminals at question: Malmö Central, Värnhem, Södervärn, Gustav Adolfs Torg, Hyllie, Triangeln. For each terminal a sequence of graphs and diagrams help represent findings from a rigorous collection of user feedback, represented through quotes, site-specific comments and a suggestion box. Each terminal chapter concludes with a “next steps” section which contains specific recommendations for future processes and considerations based on the user’s feedback.



    • SUSTAINABLE DEVELOPMENT GOALS
      We strive to use the Sustainable Development Goals as a structuring framework for our projects. This is how this project contributes to a more sustainable future

    • 9 INDUSTRY, INNOVATION AND INFRASTRUCTURE
      Applying insights from people helps to redevelop more resilient and sustainable public transportation infrastructure.

    • 11 SUSTAINABLE CITIES AND COMMUNITIES
      Sound public transportation systems make for more sustainable cities and communities, by permitting ease and efficiency in everyday life.

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